Frequently Asked Questions
Everything you need to know about shopping with Garnet.
What is Garnet's shipping policy?
We offer standard shipping globally, with delivery typically taking 3-7 business days. Orders over $150 qualify for free express shipping.
How can I return an item?
You can return unworn items with original tags within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our size chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your garments ethically sourced?
Yes, Garnet is committed to sustainability. We partner with certified factories that ensure fair wages, safe working conditions, and use eco-friendly materials.
Can I modify or cancel my order?
Orders are processed quickly, but you can modify or cancel your order within 60 minutes of placement by contacting our customer support team.